30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee from the date of purchase. If you are not satisfied with the course content, you may request a refund within this period.
Completion Requirement: To qualify for a refund, you must complete the course content. This requirement ensures that you have given the material a fair chance.
Proof of Effort: We may ask for proof of your effort to implement the strategies taught in the course. This could include completed worksheets, notes, or other relevant materials.
Request Submission: To request a refund, please email our support team at support@ecomexcellencehub.com with the subject line "Refund Request: Hack Your Competitors Program" and include your purchase details and the reason for your refund request.
Evaluation: Our team will evaluate your request and may reach out for additional information or proof of effort.
Refund Approval: Once your request is approved, we will process the refund to your original payment method within 7-10 business days.
Late Requests: Refund requests made after the 30-day period will not be eligible for a refund.
No Effort: Refunds will not be granted to individuals who have not made any effort to engage with the course content.
Change of Mind: Refunds are not provided for a mere change of mind without valid reasons related to course dissatisfaction.